REVIEWS
Our Reviews
Ensor Plumbing is a highly trusted, family-owned plumbing company based in Owings Mills, MD, providing exceptional residential and water treatment services. With over 50 years of expertise, they focus on customer satisfaction and safety, employing licensed, background-checked, and drug-tested technicians. Known for their promptness, efficiency, and transparent pricing, they offer a 100% satisfaction guarantee.
Ensor Plumbing has earned a stellar reputation for its commitment to fair pricing, ensuring customers receive exceptional value without hidden fees. Their staff is highly knowledgeable, addressing plumbing issues with expertise and efficiency, which results in swift problem resolution. The team consistently showcases professionalism and patience, taking the time to explain solutions and putting clients at ease. Many customers commend the helpful and friendly approach of our technicians, further enhancing the trust and reliability associated with the company. These qualities make Ensor Plumbing a top-choice provider for expert and dependable plumbing services throughout Maryland communities.
I have used Ensor in the past and usually felt they treated me well. Pricing was in line with the jobs they did in my home.Today I had them come out to move my well tank 2 FEET to have water proofing work done in the basement this coming up Tuesday.I needed the tank moved two feet away from the wall. TWO -----FEET ----KEEP ----THAT IN MIND.The plumber quoted $1,900.00 to move this tank TWO FEET. There were no barriers. Nothing blocking the tank. Literally move the tank. I agreed on the price due to the fact the work I was having done was scheduled for this Tuesday.I almost fell over. I just had that tank REPLACED by Ensor two years ago. The cost was $2,200.00 TANK REPLACEMENT!!!!Now they wanted to charge me $1,900.00 to move the tank TWO FEET!!!! I asked how much it would cost to move the tank back into original space. It would cost me an ADDITIONAL$300.00 to have the tank moved back. WHAT????? NOW IT WILL BE $2,200.00!!!!!I was upset and phoned Ensor. They reduced the cost to $1,350.00. Said that includes the price of the tank returned to original spot. THEY INFORMED ME I COULD PAY JUST TO HAVE TODAY'S WORK DONE 1/2 $1250.00. Then pay $627.00 when the tank is returned to original spot. Math is not in-line with $1,250.00. But, at this point I was done.I paid $627.00 for today's jobI will not use Ensor in the future. Average tank move is anywhere between $200 to $500. Found this out later.The$1,900.00 price was an insult to my intelligence. I spoke to several people today about this incident. They agreed that the $1,900.00 was excessive.Yes, I questioned how much it might cost before I actually set the appointment. Was told they could not really do that. Ok. But, to charge me almost 3 times the going rate for a simple job is just unbelievable!!!!!
We always call Ensor plumbing for all our plumbing needs and they deliver honest, quality service every time. They always correctly diagnose and repair the problem at hand without any upsells or gimmicks. Josh our technician was on time, very personable and knowledgeable and helped us solve our garbage disposal problem quickly.
It was the first time we used Ensor after a bad experience with another company. Corey and Josh were thorough, professional and patient. Corey explained our product options well on the first visit with good advice. Corey and Josh returned later and completed the work swiftly, neatly, and we have confidence in our purchased products. We look forward to an ongoing relationship with Ensor!
Josh was amazing today. He communicated by text with all necessary updates. He was highly professional, neat with his work and considerate of the home. He was thorough and seemed very genuine and trusting. He was willing to go the extra mile and did!
I had an appointment with Ensor today and I couldn't be happier with my technician or his work. I had a pipe leaking in the basement and Josh fixed it so neatly and quickly. I also ended up having the entire house inspected to check for any other issues following the cold temperatures we've had lately. Josh was very professional and friendly and replaced my broken pipe and made it look so clean and added a very easily accessible shut off valve which was missing before! Highly recommend Ensor plumbing and Josh Williams for your plumbing needs!
I can’t recommend Josh from Ensor Plumbing enough! He was incredibly professional, empathetic, and thorough in handling a burst pipe and water leak at my home. The issue was complex, but he quickly identified the root cause and provided clear, accurate suggestions to resolve it. His expertise and efficiency gave me peace of mind during a stressful situation. If you’re looking for a plumber who is skilled, reliable, and genuinely cares, Ensor is the one to call. Thank you for the outstanding service!
things I liked:on time arrival with texting alertsgood communication of issues I wanted done at my homequick service - well executed workA third job was noticed by the tech as vital and so he swapped in a new valve quickly.things that could have been better-cost - seemed high for what the jobs were, and for the cost of the materials.The techs should have ensured that the water flow to my whole house humidifier was working properly. I still have not had much luck in getting the system to work. Its not a water delivery issue, but still, the goal was to get the humidifier working- and it was not shown to me in working condition.thanks!
